DELIVERY
Your table is custom and made by hand. The delivery takes between 4 to 6 weeks, depending on the product. Of course we will try to deliver as soon as possible. Please keep in mind that we deliver to the ground floor only. If you would have special wishes please contact us.
When ordering a table take the size of the table into account. Vertical transport (moving lift) is not included with us, but we can arrange it for you in Belgium. Please contact us if this is the case.
DELAY
Your table is custom made. It is therefore possible that one of the parts has been delayed in the production process. If so, we will contact you. We will keep you informed as much as possible. Should you nevertheless feel that something has gone wrong, please contact us and we will inform you about the status of your table.
SHIPPING
We have good contacts in the industry and can therefore easily ship abroad. Send us an e-mail or fill in the contact form for the costs.
CLAIM
Please carefully examine all products received for any damage. If you notice any damage please write it down and report it to us together with the claim within 2 days of the date when the products were received.
CANCELLATION
Your table is custom and hand made. All orders are binding and cannot be cancelled more than 24h after receipt of the order confirmation.
COPYRIGHT
All Kasanai products are subjected to copyright protection. Kasanai is and will remain the sole owner of all rights, in and to the products. The use or misuse of the trademarks of any other materials except when permitted with the written approval of Kasanai is expressly prohibited and may represent violation of copyright law.